Client Manager
We are seeking a dynamic and results-driven Client Manager to join our international team
At Aidon, we develop state-of-the-art technology and services for energy metering and distribution. Our customers are Nordic energy distribution companies. Through our solutions and the way we act, we promote the development of efficient, low-emission energy systems and the responsible use of natural resources. The energy industry is rapidly evolving, and the demand for smart solutions—and smart people to create them—is high. Why not seize the opportunity today?
We are seeking a dynamic and results-driven Client Manager to join our international team. This role combines responsibilities in client relationship management, project oversight and sales support primarily to our Danish clients. You will serve as the primary point of contact for assigned clients, ensuring their satisfaction, identifying growth opportunities, and leading the execution of projects from inception to delivery.
Main responsibilities
- Ensure the timely and successful delivery of our solutions and services according to client needs and objectives
- Coordination of daily activities – invoicing, monthly service SLA reporting, change management
- Evaluate and report on the performance and outcomes of the client relationship including financials
- Identify and pursue new business opportunities, cross-sell existing contracts, generate referrals and leads
- Oversee and manage the execution of client projects from initiation through delivery
- Identify new sales opportunities within existing accounts
- Proactively present new ideas and solutions to clients that increase customer satisfaction and revenue
What we expect from you
- Relevant experience in client management, project management or sales
- Proven track record of growing client accounts and managing complex projects
- Strong understanding of project management principles and tools (e.g., Asana, Trello, MS Project)
- Strong understanding of customer relationship management and tools (e.g. Microsoft Dynamics CRM, Salesforce)
- Excellent communication, negotiation, and interpersonal skills
- Ability to manage multiple priorities and work under pressure in a fast-paced environment
- Experience in industry-specific knowledge, e.g., energy, smart metering, smart grids will be appreciated
- Fluent Danish and English skills, German is an advantage
If you are passionate about sustainable energy and driven to make a difference, we would love to hear from you. Please send your resume and a cover letter detailing your relevant experience and explaining why you are the ideal candidate for this role. At Aidon, we believe that our people and teams are our key success factors, and we offer continuous learning and development opportunities.
For more information, please contact Head of Sales NCE Antti Paajoki (+358 40 586 6964) on Thu 17.7. at 13-15 CET or Head of Customer Success NCE Pasi Kymäläinen (+358 40 550 4999) on We 6.8. at 12-14 CET.
Aidon is the leading innovator of smart energy metering systems, smart grid applications, and services in the Nordics. Our technology is used in 5 million energy metering points across the Nordic countries.
Our head office is in Jyväskylä, Finland, with additional offices in Vantaa, Finland; Stockholm, Sweden; Asker, Norway; and Copenhagen, Denmark. Our logistics centre is located in Vantaa, Finland. Aidon is owned by Gridspertise S.r.l., a global leader in the digital transformation of electricity grids.
- Team
- Operations
- Locations
- Copenhagen, Remote
- Remote status
- Hybrid
- Apply before
- 10 August, 2025
Copenhagen
Our way to act
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Aidon’s values are not standalone phrases, but are tightly linked to each other. Our people and our values together create something that is unique to us: our culture, the Aidon Way to Act.
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Customer value
We work for the customers and we have the competences and skills that the customers appreciate. We are approachable and easy to deal with. We initiate change when needed.
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Openness
We share information and speak up when issues arise. We work as a team members and support others when needed. We listen and respect each others' opinions and ideas.
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Keep promises
We deliver on the promises and avoid overpromises. We focus and prioritise. We take responsibility for what we do and manage our use of time. We work according to agreed processes.
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Ambitious targets
We drive improvement every day. We focus on the agreed targets and challenge ourselves to exceed them. We work iteratively, step by step.
Aidon as a workplace
With us, you will work on our company's own products and close to our customers. This adds a specific meaning to the work. Innovativeness and an independent approach describe our way of working. According to the results of our personnel survey, we have an excellent work atmosphere. We have an open and direct culture of conversation and we always help each other when needed. We maintain and develop our competencies, utilise modern tools and want to retain our position as a forerunner in our industry. We are flexible in terms of working hours and place of work, and we value work-life balance.
